June 14th, 2007
Big Business Formal Interviews
I’ve been involved with two companies that give formal interviews, both on the giving and receiving end. Most of you know these; the type of interviews where there are 10 generic questions HR gives you that are loosely related to the job. Why does HR give the questions rather then the manager doing the interview? Oh, you have much to learn young one. This is usually the realm of public sector jobs such as when I worked at the Orange County Sheriff’s Dept.
This is a great example of waste and futility. For the most part the questions are completely inflexible with little variation for the actual job. Someone interviewing for a software developer position working on the new accounting system will probably get the same questions as the new website developer. What does creating financial formulas and graphic design/layout have to do with each other? Nada.
Because the organization must be fair with each candidate you have to ask each interviewee all 10 questions and are not allowed to ask additional different questions. This means that each question has to be generic enough to fit all possible situations.
So, I ask, “What large development projects have you worked on?” The recent college grad replies, “None, I just graduated but I know that I could quickly become an integral part of your development projects. I did have a senior project that lasted 2 months. I worked with another graduate building an interactive map of the school.”
We’re an inventory/distribution department. I know that any further questions in this area are completely useless, yet my next question on the list, which I am forced to ask is, “In what ways were you critical to these large projects?”
His reply, “Uh, I wasn’t on any large task, but I know I could play a very critical role.” Yeah, spin this useless junk if you can.
Next question, “In what ways would you have improved the development of the project?”
College grad, “Uh, I would try to help out where I could.” Uh-huh.
And on and on. I can’t even ask about the senior project. Why? Because none of the other potential candidates have senior projects which I can ask about.
What do the candidates think of me and my company now? Wow, what a bunch of unorganized and clearly thick-headed individuals. Yup! You’re right, and if you’re lucky enough to work for us, you get to become one of them!
Fortunately, at my last interview where I was on the prospective candidate side, after the barrage of useless questions, “What is your greatest weakness?”, I was informally taken out to lunch by the team I would be working with. This was just a courtesy, but in actuality, it was the real interview. This allowed us all to find out more about each other in a very casual environment. We could talk about past experiences, hobbies, family, etc.
By the way, what was my answer for my greatest weakness? The same canned answer everyone gives, state a weakness that’s actually a strength: “I tend to be a perfectionist. I may work long hours to make sure that the tasks I am given represent my best quality work.” Yeah, that was helpful to the employer. What did they expect? “I tend to sleep at my desk or play internet video games whenever I don’t think I’m being watched.”
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